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Questions & Answers

Do I need to have international license?
We require valid driving license. If you own the International driving license, that will be better.

What is included in total price?
We made it simple and included all rental costs, so no surprises here.
Included in your total price:

* Insurance
* Delivery & collection service (airport and hotels)
* Tax & fees
* Unlimited mileage
* 24/7 support
Please note that we require no deposit, because we trust you ansd we sure you trust us too.

What about deposit?
Please note that we require no deposit, because we trust you and we sure you trust us too.

Can I rent GPS?
You can hire additionally GPS unit for USD4/day or less.

What if I make a damage?
No worry, we got it covered. If it is small damage, let us know and most likely it will not cost you anything. If it is rather expensive to fix, we will use insurance to cover the repairs and even if you damage really badly you will pay only $100 (your very maximum liability)

How can I pay? What currency?
We accept cash on arrival, so you will pay total amount when receiving your car.
Accepted currencies:

* American dollars (USD)
* Indonesian rupiah (IDR)
* Australian dollars (AUD)
* Euros (EUR)
When paying in other currency than USD we will apply current exchange rate.

I am traveling also to Java/Lombok. Can I go by rented car?
Our cars can be used in Bali only. This is standard rental policy here. If you are planning to travel around Indonesia, consider hiring car in each Island or go for rather expensive deals of international companies like Avis

What’s the cost of fuel?
Around 4,500 RP (USD $0.5) per liter.

Can I hire driver?
Yes, it up to avilibility. The driver fee is US $ 10.00 net/max 9 hours. Extra hours could be discussed upon tour.

Is it difficult to drive in Bali?
Driving in a foreign country can at first be quite a frightening act for even the most experienced drivers. Even though driving styles of Balinese drivers may vary, the rules of the road are exactly the same as in other developed nations. With a little bit of focus and patience, driving will give you independence to travel, become entirely manageable and an enjoyable experience.

Do I have to pay for airport delivery?
Delivery service is free of charge. You can return a car at the airport and its free also.

How will I find you at the airport?
Our staff will wait and show your name on his board in arrival hall . No worry, it always goes smooth. Just in case write
down this number: +62 (0)81 2395 2032

My flight arrives very late, is it still OK for airport delivery?
Yes, we deliver cars for all flights (24/7).

I will be tired after flight, can you arrange transfer to hotel?
We do provide transfer services for extra charge . Or you can start your rental next day and get your car delivered to your hotel.

Do I have to pay for hotel delivery?
Delivery service is free of charge. You can return a car in a hotel or at the airport and its free too.

How will I find you at the hotel?
Our staff will be waiting in reception/lobby of your hotel/villa. We will be there around 10 minutes before requested delivery time.

I want to pick-up a car in a distant location (Pandang Bai, Gilimanuk)...
We can deliver car to any place in Bali for additional fee. In that case we will expect online payment in advance. Contact us for details.

What is procedure of receiving a car?
We will ask you to have a look at the car and to note its conditions before use. We advise you to have a local cellphone number so you can reach us in case of any problems. You can buy a local SIM card at low price and use it in your own cellphone

What time should I return a car?
You should return it not later than it was collected (e.g. if you receive a car at 10AM, you should return it also in the morning). We are OK with returning a car 1 or 2 hours later. Please make reservation one day longer if you pick-up a car in the morning and dropping-off in the evening. For few hours extra we will charge you half of daily rate.

Can I return a car at the airport?
Yes and It is free of charge too. You can arrange it with our staff when receiving a car.

Can I return a car at my hotel?
Yes. You can arrange place and time with our staff when receiving a car.

Minimal rental is 2 days, why?
This is only way that we can provide great rates with delivery, insurance and unlimited mileage included. It is simply not possible to do that with rental shorter than 2 days.

More question, never hesiate to contact us : E-mail: book@balicarrental.org or balitrip@indo.net.id

Managed by : Bali Trip International.
LICENSE: 180/22-06/PK/VI/2008
Gov. Tax Number ( NPWP ) : 02.788.159.8-907.000

Jalan Raya Sayan, Ubud
Tel. . +62 361 974923, 7800923  Fax. +62 361 974923
Mobile Phone +62 812 395 2032
E-mail: book@balicarrental.org or balitrip@indo.net.id

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